{"id":14731,"date":"2026-06-30T15:28:51","date_gmt":"2026-06-30T08:28:51","guid":{"rendered":"https:\/\/merseyhospitality.com\/privacy-policy-2\/"},"modified":"2026-07-01T07:09:10","modified_gmt":"2026-07-01T00:09:10","slug":"privacy-policy-2","status":"publish","type":"page","link":"https:\/\/merseyhospitality.com\/privacy-policy-2\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"<h2>Privacy Policy<\/h2>\n<p><em>Last updated: July 2026<\/em><\/p>\n<p>Mersey Hospitality Management Co. Ltd (&#8220;we&#8221;, &#8220;us&#8221;, &#8220;our&#8221;) is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website or stay at our properties.<\/p>\n<h3>1. Information We Collect<\/h3>\n<ul>\n<li><strong>Booking information:<\/strong> Name, email address, phone number, payment details, check-in\/check-out dates.<\/li>\n<li><strong>Identity documents:<\/strong> Passport or national ID (required by Vietnamese law for all guests).<\/li>\n<li><strong>Usage data:<\/strong> Browser type, IP address, pages visited on our website (via cookies and analytics tools).<\/li>\n<li><strong>Communication data:<\/strong> Messages sent via contact forms, email, or messaging apps.<\/li>\n<\/ul>\n<h3>2. How We Use Your Information<\/h3>\n<ul>\n<li>To process and manage your reservations.<\/li>\n<li>To comply with Vietnamese government registration requirements for accommodation providers.<\/li>\n<li>To communicate with you regarding your stay, special offers, or service updates (with your consent).<\/li>\n<li>To improve our website and services through analytics.<\/li>\n<\/ul>\n<h3>3. Sharing Your Information<\/h3>\n<p>We do not sell your personal data. We may share your information with:<\/p>\n<ul>\n<li>Booking platforms (Airbnb, Booking.com) as part of the reservation process.<\/li>\n<li>Payment processors to complete transactions.<\/li>\n<li>Vietnamese government authorities as required by law.<\/li>\n<\/ul>\n<h3>4. Cookies<\/h3>\n<p>Our website uses cookies to enhance your browsing experience. You may disable cookies in your browser settings, though some features may not function properly as a result.<\/p>\n<h3>5. Data Security<\/h3>\n<p>We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse.<\/p>\n<h3>6. Your Rights<\/h3>\n<p>You have the right to access, correct, or request deletion of your personal data held by us. To exercise these rights, please contact us directly.<\/p>\n<h3>7. Data Retention<\/h3>\n<p>We retain guest records for a minimum period as required by Vietnamese law and delete personal data when no longer necessary.<\/p>\n<h3>8. Contact Us<\/h3>\n<ul>\n<li><strong>Hanoi:<\/strong> (+84) 901 238 686<\/li>\n<li><strong>Ho Chi Minh City:<\/strong> (+84) 898 488 246<\/li>\n<li><strong>Email (Hanoi):<\/strong> merseyaparthotel@gmail.com<\/li>\n<li><strong>Email (Ho Chi Minh City):<\/strong> merseyaparthotelsaigon@gmail.com<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Privacy Policy Last updated: July 2026 Mersey Hospitality Management Co. Ltd (&#8220;we&#8221;, &#8220;us&#8221;, &#8220;our&#8221;) is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website or stay [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_angie_page":false,"footnotes":""},"class_list":["post-14731","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/merseyhospitality.com\/api\/wp\/v2\/pages\/14731","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/merseyhospitality.com\/api\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/merseyhospitality.com\/api\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/merseyhospitality.com\/api\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/merseyhospitality.com\/api\/wp\/v2\/comments?post=14731"}],"version-history":[{"count":3,"href":"https:\/\/merseyhospitality.com\/api\/wp\/v2\/pages\/14731\/revisions"}],"predecessor-version":[{"id":14741,"href":"https:\/\/merseyhospitality.com\/api\/wp\/v2\/pages\/14731\/revisions\/14741"}],"wp:attachment":[{"href":"https:\/\/merseyhospitality.com\/api\/wp\/v2\/media?parent=14731"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}